EU citizens who live in Germany and have one or more EU citizenships receive the European certificate of good conduct from the German register and criminal records from their countries of origin.
They are attached as a supplement to the German certificate of good conduct in a foreign language and are issued for private purposes or as a template for authorities.
Online service
You can apply for your certificate of good conduct directly in the online portal for justice.
Note for your online application
- Your ID card (opens in a new tab) or your electronic residence permit (opens in a new tab) with the online ID function activated.
- Your 6-digit PIN.
- A suitable smartphone (opens in a new tab) or card reader (opens in a new tab) to identify yourself online.
- Software for secure connection between your ID card and your computer, such as the free AusweisApp2 (opens in a new tab).
- If you need to upload evidence, you can use a digital capture device (such as a scanner or digital camera).
- The application on mobile devices (smartphone or tablet) will be implemented by the Bundesmt für Justiz in the near future.
Prerequisites
- Any person aged 14 or over can apply for a certificate of good conduct
- If you are in possession of an electronic identity card or electronic residence permit (eAT), you can apply for the certificate of good conduct online on the portal of the Federal Office of Justice (opens in a new tab).
- The application must be made in person at a citizens' office. (from 14 also possible without a parent or guardian)
- A written application (informal) to the Citizens' Registration Office with an officially or publicly certified signature of the applicant is permitted. (An invoice will be sent)
- The person must be registered with their main or secondary residence in Stuttgart.
- Legal representatives (e.g. parents for minors) can also submit the application; the minor does not have to be present.
- It is not possible to authorize another person for persons of legal age.
Procedure
- You must submit the application in person at a citizens' office. You can also submit your certificate of good conduct directly to the Federal Office of Justice via an online portal: www.fuehrungszeugnis.bund.de. (opens in a new tab)
- The certificate of good conduct can be obtained by any person over the age of 14. Minors can also submit the application without legal representatives (e.g. parents, guardians). Conversely, the legal representatives for minors (up to 18 years of age) can also submit the application. In this case, they must bring their passport or identity card and, if necessary, proof of guardianship.
- Please note that in the case of persons of full age, it is not possible to authorize another person.
- You can also submit the application informally in writing to a citizens' registration office. The fee will then be sent to you as an invoice by mail. Since this is very sensitive data, your signature must be officially or publicly certified and a copy of your passport or ID card must be presented. You can have your signature notarized at a notary public, for example.
- When you make the application, you must indicate whether you need the certificate for private purposes (N) or for submission to a public authority (O). If you need the certificate for private purposes, you will receive it in the mail directly from the Federal Office of Justice.
- A certificate for presentation to an authority will be sent directly to that authority. Therefore, please indicate the address of the authority and, if possible, the file number when submitting your application.
Required documents
- valid identity card or passport
- in addition, in the case of a certificate of good conduct issued by an authority: address of the authority and the file number there or the purpose for which it is to be used
Processing time
The processing time is up to 6 weeks. Possibly longer in case of multiple nationalities.
Fees
Certificate of good conduct
Costs: 13 Euro
Special regulation: Exemption from fees will be clarified by the citizens' office in individual cases.
More information
A fee waiver is possible in certain cases. You must clarify this directly in a citizens' office.
Legal basis
§ Section 30 of the Federal Central Criminal Register Act (BZRG) (Application) (opens in a new tab)
§ Section 30b of the Federal Central Criminal Register Act (BZRG) (European Certificate of Good Conduct) (opens in a new tab)
§ Section 30c of the Federal Central Criminal Register Act (BZRG) (Electronic application) (opens in a new tab)
§ Section 31 of the Federal Central Criminal Register Act (BZRG) (Issuing the certificate of good conduct and the extended certificate of good conduct to authorities) (opens in a new tab)
How to contact us:
Citizens' Advice Bureau Bad Cannstatt
Citizens' Advice Bureau Bad Cannstatt
Address & contact information
Address
Marktplatz (Ca) 10
70372 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Marktplatz (Ca) 10
70372 Stuttgart
Citizen's office Botnang
Citizen's office Botnang
Address & contact information
Address
Klinglerstraße 7
70195 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Klinglerstraße 7
70195 Stuttgart
Citizen office Degerloch
Citizen office Degerloch
Address & contact information
Address
Große Falterstraße 2
70597 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Große Falterstraße 2
70597 Stuttgart
Citizen office Feuerbach
Citizen office Feuerbach
Address & contact information
Address
Wilhelm-Geiger-Platz 10
70469 Stuttgart
Opening hours
How to find us
Address
Wilhelm-Geiger-Platz 10
70469 Stuttgart
Citizen office Hedelfingen
Citizen office Hedelfingen
Address & contact information
Address
Heumadener Straße 1
70329 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
Declarations of commitment are currently not available at the Citizen office Hedelfingen.
How to find us
Address
Heumadener Straße 1
70329 Stuttgart
Citizen office Mitte
Citizen office Mitte
Address & contact information
Address
Eberhardstraße 39
70173 Stuttgart
Information
+49 711 21693740Fax letters A - C
+49 711 21632211Fax letters D - J
+49 711 21698601Fax letters K - R
+49 711 21698602Fax letters S - Z
+49 711 21698603Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
How to find us
Address
Eberhardstraße 39
70173 Stuttgart
Citizen's Office Möhringen
Citizen's Office Möhringen
Address & contact information
Address
Oberdorfplatz 16
70567 Stuttgart
Opening hours
Note: The citizens' office is partially accessible. Wheelchair users may need to use one of the surrounding citizens' offices. Baby carriages can be parked in the entrance area or carried up the few steps. (opens in a new tab)
How to find us
Address
Oberdorfplatz 16
70567 Stuttgart
Citizen's office Mühlhausen
Citizen's office Mühlhausen
Address & contact information
Address
Mönchfeldstraße 35
70378 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Mönchfeldstraße 35
70378 Stuttgart
Citizen's office Münster
Citizen's office Münster
Address & contact information
Address
Schussengasse 10
70376 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Schussengasse 10
70376 Stuttgart
Citizen's office north
Citizen's office north
Address & contact information
Address
Rosensteinstraße 24
70191 Stuttgart
Opening hours
How to find us
Address
Rosensteinstraße 24
70191 Stuttgart
Citizen's Office Obertürkheim
Citizen's Office Obertürkheim
Address & contact information
Address
Augsburger Straße 659
70329 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
No declarations of commitment are currently available at the Bürgerbüro Obertürkheim.
How to find us
Address
Augsburger Straße 659
70329 Stuttgart
Citizens office east
Citizens office east
Address & contact information
Address
Schönbühlstraße 65
70188 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting stamps must regularly be stopped before the end of office hours.
Passport and registration matters are currently given priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Schönbühlstraße 65
70188 Stuttgart
Citizen office Plieningen
Citizen office Plieningen
Address & contact information
Address
Filderhauptstraße 155
70599 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Filderhauptstraße 155
70599 Stuttgart
Citizen's office Sillenbuch
Citizen's office Sillenbuch
Address & contact information
Address
Aixheimer Straße 28
70619 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Note: The citizens' office is partially accessible. Wheelchair users may need to use one of the surrounding citizens' offices. Baby carriages can be parked in the entrance area or carried up the few steps.
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting stamps must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Aixheimer Straße 28
70619 Stuttgart
Citizen's office Stammheim
Citizen's office Stammheim
Address & contact information
Address
Kornwestheimer Straße 5
70439 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting stamps:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Kornwestheimer Straße 5
70439 Stuttgart
Citizen's office south
Citizen's office south
Address & contact information
Address
Jella-Lepman-Straße 3
70178 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Jella-Lepman-Straße 3
70178 Stuttgart
Citizen office Untertürkheim
Citizen office Untertürkheim
Address & contact information
Address
Großglocknerstraße 24/26
70327 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Großglocknerstraße 24/26
70327 Stuttgart
Citizen's office Vaihingen
Citizen's office Vaihingen
Address & contact information
Address
Rathausplatz 1
70563 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Rathausplatz 1
70563 Stuttgart
Wangen Citizens' Office
Wangen Citizens' Office
Address & contact information
Address
Wangener Marktplatz 1
70327 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Wangener Marktplatz 1
70327 Stuttgart
Citizens' Advice Bureau Weilimdorf
Citizens' Advice Bureau Weilimdorf
Address & contact information
Address
Löwen-Markt 1
70499 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Löwen-Markt 1
70499 Stuttgart
Citizens' Office West
Citizens' Office West
Address & contact information
Address
Bebelstraße 22
70193 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Please note: Only cash and EC card payments are currently possible at the Bürgerbüro West. Credit cards are currently not accepted.
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the Citizens' Offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting stamps must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Bebelstraße 22
70193 Stuttgart
Citizen office Zuffenhausen
Citizen office Zuffenhausen
Address & contact information
Address
Emil-Schuler-Platz 1
70435 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Emil-Schuler-Platz 1
70435 Stuttgart
Service hotline
You have questions? Call us: from any network, without an area code. Authorities number 115: Monday to Friday, 8 a.m. to 6 p.m. You can usually reach the authorities number 115 at fixed network tariffs and thus free of charge via flat rates. Sign language telephone: Monday to Friday, 8 a.m. to 6 p.m.