Since 17.02.2025, you will receive your PIN letter directly when you apply for your new ID card.
Since this date, you will also receive the collection notification by e-mail, text message or post.
People who applied for their ID card before 17.02.2025 will receive their PIN letter as a collection message. This is a two-page letter with your PIN and PUK number and your personal blocking password. Once you have received this letter, your ID card will be ready for collection from the Citizens' Office.
The ID card of persons under the age of 16 must be collected by a legal guardian. After that, the legal guardians also need a power of attorney for collection, which you can find under "Forms".
If you are not at home at the time of delivery, the item will be held for collection at the post office for seven working days. If you do not collect the item within this time, the ID document will be forwarded to the authorities.
Procedure
When you apply for your ID card, you will receive a "PIN letter", which you will need to use the online ID function.
Required documents
If available, the old ID card must be brought along for collection.
If you collect your ID card after naturalization, you must bring the eID card with you, if available.
Collection by an authorized person (minimum age 16 years) is possible.
This person must
- the fully completed form (form-based)
- their own ID card and
- (if available) the old ID card
with them.
The marriage certificate must be presented on collection if the application for ID was made before the marriage.
Forms
Fees
None
How to contact us:
Citizens office east
Citizens office east
Address & contact information
Address
Schönbühlstraße 65
70188 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting stamps must regularly be stopped before the end of office hours.
Passport and registration matters are currently given priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Schönbühlstraße 65
70188 Stuttgart
Wangen Citizens' Office
Wangen Citizens' Office
Address & contact information
Address
Wangener Marktplatz 1
70327 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Wangener Marktplatz 1
70327 Stuttgart
Citizen office Hedelfingen
Citizen office Hedelfingen
Address & contact information
Address
Heumadener Straße 1
70329 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
Declarations of commitment are currently not available at the Citizen office Hedelfingen.
How to find us
Address
Heumadener Straße 1
70329 Stuttgart
Citizen office Untertürkheim
Citizen office Untertürkheim
Address & contact information
Address
Großglocknerstraße 24/26
70327 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Großglocknerstraße 24/26
70327 Stuttgart
Citizen's Office Obertürkheim
Citizen's Office Obertürkheim
Address & contact information
Address
Augsburger Straße 659
70329 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
No declarations of commitment are currently available at the Bürgerbüro Obertürkheim.
How to find us
Address
Augsburger Straße 659
70329 Stuttgart
Citizens' Advice Bureau Bad Cannstatt
Citizens' Advice Bureau Bad Cannstatt
Address & contact information
Address
Marktplatz (Ca) 10
70372 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Marktplatz (Ca) 10
70372 Stuttgart
Citizen's office Münster
Citizen's office Münster
Address & contact information
Address
Schussengasse 10
70376 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Schussengasse 10
70376 Stuttgart
Citizen office Zuffenhausen
Citizen office Zuffenhausen
Address & contact information
Address
Emil-Schuler-Platz 1
70435 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Emil-Schuler-Platz 1
70435 Stuttgart
Citizen's office Stammheim
Citizen's office Stammheim
Address & contact information
Address
Kornwestheimer Straße 5
70439 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting stamps:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Kornwestheimer Straße 5
70439 Stuttgart
Citizen office Feuerbach
Citizen office Feuerbach
Address & contact information
Address
Wilhelm-Geiger-Platz 10
70469 Stuttgart
Opening hours
How to find us
Address
Wilhelm-Geiger-Platz 10
70469 Stuttgart
Citizens' Office West
Citizens' Office West
Address & contact information
Address
Bebelstraße 22
70193 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Please note: Only cash and EC card payments are currently possible at the Bürgerbüro West. Credit cards are currently not accepted.
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the Citizens' Offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting stamps must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Bebelstraße 22
70193 Stuttgart
Citizen's office north
Citizen's office north
Address & contact information
Address
Rosensteinstraße 24
70191 Stuttgart
Opening hours
How to find us
Address
Rosensteinstraße 24
70191 Stuttgart
Citizen's office Mühlhausen
Citizen's office Mühlhausen
Address & contact information
Address
Mönchfeldstraße 35
70378 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Mönchfeldstraße 35
70378 Stuttgart
Citizens' Advice Bureau Weilimdorf
Citizens' Advice Bureau Weilimdorf
Address & contact information
Address
Löwen-Markt 1
70499 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Löwen-Markt 1
70499 Stuttgart
Citizen's office Botnang
Citizen's office Botnang
Address & contact information
Address
Klinglerstraße 7
70195 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Klinglerstraße 7
70195 Stuttgart
Citizen's office south
Citizen's office south
Address & contact information
Address
Jella-Lepman-Straße 3
70178 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Jella-Lepman-Straße 3
70178 Stuttgart
Citizen's office Vaihingen
Citizen's office Vaihingen
Address & contact information
Address
Rathausplatz 1
70563 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Rathausplatz 1
70563 Stuttgart
Citizen's Office Möhringen
Citizen's Office Möhringen
Address & contact information
Address
Oberdorfplatz 16
70567 Stuttgart
Opening hours
Note: The citizens' office is partially accessible. Wheelchair users may need to use one of the surrounding citizens' offices. Baby carriages can be parked in the entrance area or carried up the few steps. (opens in a new tab)
How to find us
Address
Oberdorfplatz 16
70567 Stuttgart
Citizen office Plieningen
Citizen office Plieningen
Address & contact information
Address
Filderhauptstraße 155
70599 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Filderhauptstraße 155
70599 Stuttgart
Citizen office Degerloch
Citizen office Degerloch
Address & contact information
Address
Große Falterstraße 2
70597 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting tokens must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Große Falterstraße 2
70597 Stuttgart
Citizen's office Sillenbuch
Citizen's office Sillenbuch
Address & contact information
Address
Aixheimer Straße 28
70619 Stuttgart
Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
Note: The citizens' office is partially accessible. Wheelchair users may need to use one of the surrounding citizens' offices. Baby carriages can be parked in the entrance area or carried up the few steps.
Current waiting times (opens in a new tab) and early termination of the issue of waiting tokens:
At the moment, waiting times of up to 2 hours must be expected at the citizens' offices. In the event of very high visitor numbers and the associated longer waiting and processing times, the issue of waiting stamps must regularly be stopped before the end of office hours.
Passport and registration matters are currently being processed as a priority. If you visit the Citizens' Office in connection with registering or re-registering your place of residence or applying for an ID card or passport, you can also deal with your registration matters there. For registration matters on your own, please contact the registration office.
Some of our services can also be completed online, without a personal appointment. Please refer directly to the respective services for more information.
How to find us
Address
Aixheimer Straße 28
70619 Stuttgart
Citizen office Mitte Issue
Citizen office Mitte Issue
Address & contact information
Address
Eberhardstraße 39
70173 Stuttgart
Fax
+49 711 21698605Opening hours
| Monday | 08:15 – 12:30 |
|---|---|
| Tuesday | 08:15 – 12:30 and 14:00 – 16:00 |
| Wednesday | 08:15 – 12:30 |
| Thursday | 09:00 – 12:30 and 14:00 – 18:00 |
| Friday | 08:15 – 12:30 |
- Mondays and Thursday afternoons are regularly very busy.
How to find us
Address
Eberhardstraße 39
70173 Stuttgart
Service hotline
You have questions? Call us: from any network, without an area code. Authorities number 115: Monday to Friday, 8 a.m. to 6 p.m. You can usually reach the authorities number 115 at fixed network tariffs and thus free of charge via flat rates. Sign language telephone: Monday to Friday, 8 a.m. to 6 p.m.