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State capital Stuttgart

Public order office

Pick up your passport

As soon as the passport is ready for collection, a collection notification will be sent by e-mail, text message or post.

The passport can then be collected from the citizens’ office agreed when the application was made.

If you have selected the  direct delivery option as part of the application process, the ID document will be sent to you by post. You will receive notification of the time of delivery by e-mail. The ID document must be accepted in person.

If you are not at home at the time of delivery, the item will be held for collection at the post office for seven working days. If you do not collect the item within this time, the ID document will be forwarded to the authorities.

How to contact us:

Service hotline

You have questions? Call us: from any network, without an area code. Authorities number 115: Monday to Friday, 8 a.m. to 6 p.m. You can usually reach the authorities number 115 at fixed network tariffs and thus free of charge via flat rates. Sign language telephone: Monday to Friday, 8 a.m. to 6 p.m.

Explanations and information

Picture credits

  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart
  • City of Stuttgart