AWS services

You can download your appointments in  iCal format (opens in a new tab), subscribe to them and add them to your personal digital calendar. These appointments are always up to date.
You can also create and print your appointments as a  waste calendar in pdf format (opens in a new tab). The dates are current at the time of printing. You can find out how to do this in the video.

You can display your appointments for a  desired period (opens in a new tab). Of course, you can also print them out.

You can view all current dates for your address in our free AWS app. Another service of our Stuttgart AWS app for you: If you wish, you can simply set a reminder for your personal waste collection dates. Would you also like to find the locations of the nearest bottle banks or recycling centers? Or view the latest news? And do you want to do it on the go, conveniently on your smartphone?

You can find the free app in the  Apple and  Google app stores.

 Bulky waste (opens in a new tab) is individual household items that are too large for the normal waste containers and for which there are no other disposal routes.

You can request a collection date (opens in a new tab) quickly and easily online. For you, as a Stuttgart citizen, this is already included in the waste fees twice a year.

Are you in a hurry? Order an  express pickup (opens in a new tab) for a fee.

If you want to drop off bulky waste at a recycling center, that is also possible. You can find a description of how to do this on our page on  recycling centers (opens in a new tab). You will need a delivery bill for this. You can easily create the  delivery bill (opens in a new tab) online.

Bring green waste to one of our collection points or have it collected from your home free of charge up to twice a year. This is possible if you are connected to the regular Stuttgart collection service. You can find out how to do this on our page about  green waste.

The cleaner materials are separated from each other, the better they can be recycled. Here we present the most common  types of waste (opens in a new tab) online. The separation instructions make it easier to separate them correctly.

Would you like to know how to dispose of a specific item? A look at the  ABC of waste (opens in a new tab) will help you.

Would you like to hand in recyclable materials? You can do so at our  recycling centers (opens in a new tab) and at the  mobile recycling center (opens in a new tab).

Do you have pollutants in your household that you would like to dispose of? Our  mobile (opens in a new tab) hazardous waste collection service will help you dispose of them in an environmentally friendly manner.

You can find the mobile recycling center and the mobile hazardous waste collection center at many locations in Stuttgart - because they are on the road throughout the entire city. Where and when exactly? The timetable shows you.

Children learn how to deal with recyclables and waste in a fun and natural way. We are happy to support this with our separation picture book and a game. The picture book is available for download. You make the game yourself and can even play two variants later. We have the game instructions and a solution sheet.

Do you have questions about the correct disposal of a very specific item? You can find all the information you need in the  ABC of waste (opens in a new tab), including the maximum disposal quantity accepted.

• Orders, cancellations and changes around containers
• Type and size of containers
• Fees for containers
• Collection and location conditions

You can find all information on our special page on  waste containers (opens in a new tab).

Furniture, toys or appliances are often too good to throw away. It is better to give them away so that they can find a new life and a new home. That’s what the  Verschenkmarkt Stuttgart (opens in a new tab) is for. The platform is made available by us free of charge. Anyone who wants to can post their own offers there or search for something suitable.

• When buying something new, it’s best to make sure you buy something with a long lifespan that can also be repaired easily.
• Buy products that are low in harmful substances.
• Replace chemicals with mechanical processes whenever possible.
• Mains or solar-powered electrical appliances are environmentally friendly, and rechargeable batteries are a viable alternative to batteries.
• Use a basket or cloth bags when shopping.
• It is best to buy goods without packaging, especially fruits and vegetables.
• Coffee cream or sweets often come in portion packs, which are better avoided: Larger packages are not only more environmentally friendly, but also cheaper.
• Reach for refills and concentrates.
• Choose reusable packaging.
• Give preference to regional products. With longer transportation distances, the environmental impact also increases.
• A snack can replaces aluminum foil and sandwich paper.
• If you have a garden, you can start a compost. This way you can recycle organic waste from your home and garden as humus.

There are around 70 public toilets in Stuttgart that are managed by our AWS team. All information about the  public toilets.

Another task of the AWS that not many people know about: AWS rents out flags, for example for international events. We have around 130 country flags in stock. They are about 1.5 meters by 5 meters in size.

If you would like to hire one or more of the flags, please send us an e-mail. Please state in your request which flags you would like and from when to when you would like to hire them. We will then let you know directly whether this will work.

 Mail to the inquiry

The AWS team makes sure that Stuttgart is clean. They clean roadways, parking lots, city sidewalks, pedestrian zones, squares, underpasses and many other areas.
Our street sweepers clean wherever lanes are not parked. In the area of parked cars, AWS relies on its self-developed suction boom system.
In pedestrian zones and underpasses, we clean manually or use small sweepers. For underground shopping arcades, there are so-called wet cleaning machines.

In Stuttgart, over 5,700 waste bins are emptied several times a week. Not just conventional waste bins: AWS has also installed many underground waste collection bins that can hold larger quantities of waste underground.

Litter just lying around doesn’t just look unsightly, it also harms the environment and, depending on the type of waste, can also be dangerous. That is why the AWS team removes so-called litter. However, this is expensive. Not only for the AWS, but also for the polluter if they are found. Illegal waste dumping is an administrative offense that can result in heavy fines.

If you see illegally dumped waste, please report it.
If it is large quantities, please contact the local police or the waste disposal authority.

The AWS is the right contact for small quantities of illegally dumped waste in public areas. The same applies to broken glass on Stuttgart’s cycle paths.
This is how you can reach us:

•  Incident report (opens in a new tab)
• by e-mail to the  AWS customer service
• by telephone on +49 711 216-88700 (customer service)

The reports are usually processed within one or two days.

Footpaths must be safe to walk on in winter. When and how often sidewalks need to be cleared when there is slippery snow or ice depends on the weather conditions. And the time of day.
In the morning, sidewalks must be cleared and gritted by 7 a.m. Monday to Friday, by 8 a.m. on Saturdays and by 9 a.m. on Sundays and public holidays.
If there is slippery snow and ice during the day, it must be cleared immediately until 9 pm.
No salts or other de-icing substances may be used in Stuttgart.

You can find out which sidewalks are cleared by the city’s winter road clearance service in the list of the city’s winter road clearance service.

The AWS maintains selected cycle paths in the main cycle route network. Cycle lanes and protective lanes on carriageways are cleared and gritted by AWS winter service vehicles. Independent cycle paths in green spaces are maintained by private service providers. These are commissioned by the AWS. Residents are responsible for cycle paths that run on footpaths. Only grit may be spread on these paths.

The following points apply to winter road maintenance:

• Roads are cleared and gritted between the beginning of November and the end of March.
• There are a total of 1,410 kilometers of roads in Stuttgart. Of these, around 955 kilometers are maintained by the AWS, 80 kilometers by surrounding districts. The remaining 380 kilometers or so are flat residential roads. They are only maintained by the winter service in exceptional cases, for example during heavy snowfall or freezing rain.
• The AWS divides its winter road maintenance into priority levels I, II and III. Once all the relevant tasks have been completed, the teams also check the flat residential streets to see if there are any dangerous areas, such as bends or junctions. Then the roads are also cleared or gritted.
• Salt is sometimes needed to keep roads safe. The principle here is “as much as necessary, but as little as possible”. The AWS implements this with so-called pre-wetted salt spreading: Salt, i.e. sodium chloride, is moistened directly during spreading, with a brine made from sodium chloride.

Citizen advice in the customer service of Waste Management Stuttgart - Collection and transport of waste paper, organic waste, green waste, problem waste, bulky waste and recyclables including their marketing - Disposal of residual waste and commercial waste - Planning, construction and operation of the recycling centers - Operation, planning and aftercare of the municipal landfills - Street cleaning and wastebasket collection - Winter service - Operation and management of the public toilet facilities - Operation and management of the municipal vehicle fleet (excluding the vehicle fleet of the fire department) - Execution and maintenance of traffic orientation facilities - Flag rental - Giveaway market.

Stuttgart Waste Management has its divisions audited every year. The core business of residual waste and recyclables collection is put under the microscope, as are the areas of landfill, bulky waste collection, problem waste collection, container collection and recycling centers.
These annual audits help AWS to continuously improve its services and internal processes.
At the same time, it ensures transparency that defined standards apply and are audited.

The audits are carried out in accordance with the Ordinance on Specialized Waste Management Companies (EfbV). It covers organization, staffing, documentation and insurance cover, as well as the expertise of AWS employees.

In summer 2023, the AWS conducted a broad-based satisfaction study on the topic of urban cleanliness. You can find out more about the study and the results on the  study page.

At AWS, there is a central point of contact for all questions: The customer service team will advise you on all questions relating to waste/recyclables disposal systems, dates, container emptying, fees, collection points/recycling centers, opening hours, container equipment, cleaning and winter services. You can also order green waste, bulky waste and express bulky waste from the customer service team. The team also deals with complaints.

Commercial enterprises, authorities, offices and public institutions can also obtain competent information here. For example, on the legal framework (laws, ordinances, statutes) or on the latest recycling and disposal technologies. The customer service team can also help with waste disposal sites or similar practical issues

If you have any further questions, please contact  AWS Customer Service.